NEW WATER SERVICE CONNECTION
- Processing Time: 1 day, 5 hours, and 44 minutes
WHO MAY AVAIL THE SERVICE
- Owner of the household
- Leasee or any authorized representative
SCHEDULE OF AVAILABILITY OF THE SERVICE
- Monday to Friday (EXCLUDING HOLIDAY)
- 8:00 AM – 5:00 PM (NO NOON BREAK)
REQUIREMENTS TO AVAIL THE SERVICE
- Duly filled – up survey request form and water service contract
- Residence Certificate
HOW TO AVAIL THE SERVICE
STEP | APPLICANT | SERVICE PROVIDER | DURATION | PERSON RESPONSIBLE | FORM |
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1 | Go to Customer Service Area | Assist the concessionaire to fill-up the Survey Request Form. | 5 minutes |
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Survey Request Form |
2 | Endorse form to Survey Personnel. Conduct preliminary on site inspection/survey with the assistance of the Operations and Maintenance Area In -charge. | Assist the concessionaire to fill-up the Survey Request Form. | 24 hours (after filling of survey request form) |
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Approved Survey Request Form by the General Manager, Division Heads (Commercial & Finance, Operations & Maintenance), Inspector & Area Plumber |
3 | Attendance to Orientation Seminar. | Orientation on District’s policies will be given to would-be concessionaires. Water Service Contract will be provided. | 2 hours (every Wednesdays and Fridays at 2:00 PM) |
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Attendance Logbook |
4 | Upon approval of the Survey Request Form, the concessionaire will submit the duly filled-up Water Service Contract . | Accept the filled-up form containing the necessary information (name, address, signature and residence certificate number of the concessionaire. If in case the concessionaire is not the lot owner, an authorization allowing the concessionaire to have a service connection is required from the lot owner/administrator. An ID of the lot owner/administrator is also required.) | 3 minutes |
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Water Service Contract |
5 | Register the new account to the District’s Billing and Collection Program | 5 minutes |
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Approved Survey Request Form/Water Service Contract | |
6 | Payment of the required installation fee. | Accept the payment from the applicant. | 1 minute |
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Official Receipt |
5 | Register the new account to the District’s Billing and Collection Program | 5 minutes |
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Approved Survey Request Form/Water Service Contract | |
6 | Payment of the required installation fee. | Accept the payment from the applicant. | 1 minute |
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Official Receipt |
FEE – See tables below. Fee depends on the size of the Water Meter and the Classification Type of the Connection.
Example: For ½”, payment is P700.00 (Admin Cost) + P700.00 (Construction Cost) + P 1,100.00 (Water Meter) + P 500.00 (Residential) = P3,000.00
Table I.
SIZES | ADMINISTRATVIE COST | CONSTRUCTION COST | WATER METER | TOTAL COST |
---|---|---|---|---|
1/2" | ₱ 700.00 | ₱ 700.00 | ₱ 1,100.00 | ₱ 2,500.00 |
1/4" | ₱ 700.00 | ₱ 700.00 | Provided by the concessionaire | ₱ 1,400.00 |
1" | ₱ 700.00 | ₱ 3,400.00 | Provided by the concessionaire | ₱ 4,100.00 |
1 1/2" | ₱ 700.00 | ₱ 3,500.00 | Provided by the concessionaire | ₱ 4,200.00 |
2" | ₱ 700.00 | ₱ 5,500.00 | Provided by the concessionaire | ₱ 6,200.00 |
2 1/2" | ₱ 700.00 | ₱ 12,000.00 | Provided by the concessionaire | ₱ 12,700.00 |
3" | ₱ 700.00 | ₱ 14,000.00 | Provided by the concessionaire | ₱ 14,700.00 |
4" | ₱ 700.00 | ₱ 16,000.00 | Provided by the concessionaire | ₱ 16,700.00 |
Table II.
CLASSIFICATION | AMOUNT |
---|---|
Bulk/Wholesale | ₱ 1,500.00 |
Commercial/Industrial | ₱ 1,000.00 |
Commercial-A | ₱ 875.00 |
Commercial-B | ₱ 750.00 |
Commercial-C | ₱ 625.00 |
Residential | ₱ 500.00 |
7 | Present the OR to the Customer Service. | Validate OR. Let the concessionaire register . | 1 minute |
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Water Meter Logbook |
8 | Installation order will be prepared and forwarded to Commercial Division Head for signing. | 2 minutes |
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Installation Order Form | |
9 | Installation Order will be forwarded to Operations & Maintenance Division for signing and scheduling by the Operations & Maintenance Division Head. | 5 minutes |
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Installation Order Form | |
10 | Operations & Maintenance Division will forward Installation Order to the Operations & Maintenance Division Head and General Manager for approval. | 5 minutes |
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Installation Order Form | |
11 | Posting and deployment of assigned plumber. | 2 minutes |
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Approved Installation Order Form | |
12 | Filling-up and signing of Stocks Requisition Slip. | 15 minutes |
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13 | The plumber will secure all materials needed for installation and withdraw the same from the stockroom. | 1 hour |
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14 | The Plumber will go to the assigned area and install the connection. | 2 hours |
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Approved Installation Order with Concessionaire’s signature. |