TRANSFER OF WATER METER

(Requested by the Concessionaire)

  • Processing Time: 1 day, 4 hours and 54 minutes

WHO MAY AVAIL THE SERVICE

  • Owner of the household
  • Leasee or any authorized representative

SCHEDULE OF AVAILABILITY OF THE SERVICE

  • Monday to Friday (EXCLUDING HOLIDAY)
  • 8:00 AM – 5:00 PM (NO NOON BREAK)

REQUIREMENTS TO AVAIL THE SERVICE

  • Duly filled – up survey request form

HOW TO AVAIL THE SERVICE

STEP APPLICANT SERVICE PROVIDER DURATION PERSON RESPONSIBLE FORM FEE
1 Go to Customer Service Area Assist the concessionaire to fill-up the Survey Request Form. 5 minutes
  • Melchor M. Curacha
  • Victor A. Napoles
Survey Request Form
2 Endorse form to Survey Personnel. Conduct preliminary on site inspection/survey with the assistance of the Operations and Maintenance Area In -charge. Assist the concessionaire to fill-up the Survey Request Form. 24 hours (after filling of survey request form)
  • Melchor M. Curacha
  • Victor A. Napoles
  • Area Plumber
Approved Survey Request Form by the General Manager, Division Heads (Commercial & Finance, Operations & Maintenance), Inspector & Area Plumber
3 Approval of Survey Request Form by the Operations and Maintenance. 5 minutes Victor A. Napoles Approved Survey Request Form by the Division Heads
4 Input data of approved Survey Request Form and make necessary changes to the connection account in the system, such address and account number. 5 minutes
  • Melchor M. Curacha
  • Alfie C. Pepito
Approved Survey Request Form by the Division Heads
5 Payment of the required Water Meter Transfer Fee. Accept payment from the applicant. 1 minute Laizaniel F. Rallos Official Receipt ₱500.00
6 Present OR to the Customer Service. Validate OR. Installation Order form will be prepared and forwarded to the Commercial Division Head for signing. 5 minutes
  • Melchor M. Curacha
  • Alfie C. Pepito
  • isidro S. Enumerables
Installation Order Form
7 Installation Order will be forwarded to Operations Division for signing and scheduling by the Operations & Maintenance Division Head. 5 minutes
  • Melchor M. Curacha
  • Alfie C. Pepito
  • Engr. Rigie E. Mendoza
Installation Order Form
8 Operations & Maintenance Division will forward the Installation Order form to the General Manager for approval. 1 minute
  • Janice B. Padilla
  • GM Engr. Dante B. Navarro
Installation Order Form
9 Posting and deployment of assigned plumber. 2 minutes Janice B. Padilla Approved Installation Order Form
10 Filling- up and signing of Stocks Requisition Slip. 15 minutes
  • Area Plumber
  • Janice B. Padilla
  • Engr. Rigie E. Mendoza
  • Approved Installation Order Form
  • Approved Stocks Requisition Slip
11 The plumber will secure all the materials needed and withdraw the same in the stockroom. 1 hour
  • Area Plumber
  • Vevencia O. Collantes
  • Julius S. Padin
  • Approved Installation Order Form
  • Approved Stocks Requisition Slip
12 Plumber will go to the assigned area and install the connection. 2 hours Area Plumber
  • Approved Installation Order Form
  • Approved Stocks Requisition Slip